This privacy statement discloses the privacy practices for the J. Jenkins Sons Company (herein after known as Jenkins). Jenkins promotes the use of fair information practices. Because Jenkins is committed to your privacy, we have agreed to disclose our information practices.
J. Jenkins Sons Co. is the sole owner of the information collected on this site. Jenkins will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. Jenkins collects information from our users at several different points on the web site.
Information is requested from the user as part of a sales order, membership, or registration. Here a user must provide contact information (like name, shipping address, email and phone number) and financial information (like credit card number, expiration date, cv2). This information is used for billing purposes and to fill user's order. If Jenkins has trouble processing an order, this contact information maybe used to get in touch with the user. All users information is stored on a secure server behind an industry standard firewall. This firewall helps protect against unauthorized access to or modification of your data. All credit card transactions are submitted via SSL, and are encrypted and protected against disclosure to third parties.
If information changes (such as product name, prices, or quantity or if no longer available) from Jenkins, we will endeavor to correct, update or remove that data from our website.
Any questions, comments, or disputes please contact:
Company Name: J. Jenkins Sons Co. Inc.
Contact Address: 1801 Whitehead Road, Baltimore, Md 21207
All orders shall be processed within 5 business days. You may change your order within this time frame without a change fee. Changes requested within 6-10 days from order placement will incur a $25 change fee. No changes are allowed after 10 business days from placement of this order.
Due to the custom nature of personalized items, we are not able to process refunds or returns on personalized products. Jenkins is not responsible for errors in spelling. Any refunds will be provided as a credit to the card used at the time of purchase within five (5) business days upon receipt of the returned merchandise. Merchandise must be returned within 5 days of receipt with full explanation.
All orders are shipped within 8 weeks of the order via FedEx ground delivery. If the order requires special tooling, can take up to 12 weeks. If you wish to make other arrangements please contact us, or note this in the instructions when placing your order
You may cancel this order within 3 business days from its placement without charge; thereafter cancellations will be subject to a $75 cancellation fee.
Shipping Fees: $12.00 for each item.
Sales Tax: Out of state orders will not be charged sales tax. In-state orders (Maryland) will be charged 6% sales tax.